Serious Experience Events: Applying Patient Safety Concepts to Improve Patient Experience

Serious Experience Events: Applying Patient Safety Concepts to Improve Patient Experience

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Pediatric healthcare systems have successfully decreased patient harm and improved patient safety by adopting standardized definitions, processes, and infrastructure for serious safety events (SSEs).We have adopted those patient safety concepts and used that infrastructure weleda skin food 75ml best price to identify and create action plans to mitigate events in which patient experience is severely compromised.We define those events as serious experience events (SEEs).The purpose of this research brief is to describe SEE definitions, infrastructure used to evaluate potential SEEs, and creation trailmaster challenger 200x of action plans as well as share our preliminary experiences with the approach.